september 2003, a phone saga

this is somewhat rediculous, somewhat funny, mostly frustrating, and all true.
we have a nebraska wireless phone, and a unit called a tellular, which is basically a media converter, to change GSM service into regular dial tone. i should’ve said HAD a neb wireless phone, the grand island office, at least, has been bought out by a company called viaero wireless… ok. story prep finished, now to actual story.
a few months ago we started having troubles with calls not being able to be answered, the caller would be sent to voicemail as if we didn’t answer, while we got dialtone. i called to have the issue resolved, and was told they’d program a new tellular for me, and have it available the next day. upon my arrival at the store, no-one knew what i was talking about. so i left frustrated, until saturday… when my phone service quit alltogether. i called, the new company has no after hours support, no answering service, no trouble report option, infact, i never recieved a return call, to any of the phone numbers i left. so today, after 6 more phone calls, and 5 days of not having a phone, i have a promise that i’ll have a home phone. today. so keep your fingers crossed. and if you’ve called, and i haven’t returned it? well, this is why, and put a sock in it. cuz i don’t really care. ok. well that might’ve been too harsh…